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Claims Management

We provide a complete motor claims handling service to all users and drivers of Company vehicles

Bespoke Design

We strive to provide a premium service tailored to your requirements – we will not ‘shoe horn’ you into an off the shelf provision that does not satisfy your demands.

FNOL 24/7

24/7/365 personalised service – no call centre rationale. We provide each customer with a dedicated team, so drivers can call in and speak to the same claims handler throughout the life of their claim.

Third Party Intervention

Same day telephone reporting is encouraged allowing real time access to third party details, to trigger third party intervention.

Replacement Vehicle

Approved Repairer Network provide free replacement vehicles and/or preferred rental providers offer a huge cross section of vehicle types at industry leading rates.

Roadside Recovey

24/7/365 national roadside recovery, customised to fit in with Customer’s existing arrangements.

Fund Management

Full, auditable accounting function including ESCROW fund management, consolidated reporting and invoicing to suit to your requirements.

Fraud Detection

Authorised claims handling agents for leading Fleet Motor Insurers in the UK gives unprecedented access to Fraud Detection techniques.

Management Information

Real time, bespoke Management Information, through Customer portals with weekly, monthly and quarterly MI as required.

Risk Profiling

Driver motor claims experience coupled with driving licence data provides a complete risk profile.

Insurer Links

We have established long standing working partnerships with many leading Fleet Motor Insurers in the UK including delegated claims handling authority.

MID Management

Daily Management of complex fleet submissions to Motor Insurance Data base (MID) on behalf of various leading Insurers.

Mobile App and White Labelling

FNOL via mobile app, vehicle location services and white labelling for Customer drivers.

Call us today at 01869 247788 or Email us at info@fleetclaims.co.uk

We strive to provide our customers with top notch support to make their experience as good as possible Learn More!