Support Services
24/7 service provision & specialist teams allocated to each Customer account – no call centre rationale.Outsourced Company Vehicle Function
We provide vehicle registration, taxation, fine administration and vehicle de-fleet services.
Permitting and Driver Applications
Online driver permitting portal, to actively manage customer drivers and control fleet vehicle usage within customer desired parameters.
Affinity Program Management
Management of preferential employee and supplier offer schemes for Motor Manufacturers based in the UK.
Insurance Certificate Management/Control
Secure retention, controlled distribution and active management of open driving Insurance Certificates, including liaison with Police Stations.
Policy Documentation Management/Control
Creation, control and distribution of customer documentation with web hosting through Customer Portals.
Expert Guidance & Advice
Professional Motor Insurance and Risk Management advice given to customers and drivers.
Company Vehicle Ordering Systems
Hosting and Management of Company Vehicle Ordering Systems, with inventory Management tools and 24/7 web support.
Portal Design & Web Services
Customised web portal including hosting of insurance documentation, live chat with claims teams, online claim submission, payment of excesses and various other services.
One stop shop helpline
FCA run various 24/7/365 helpdesks for clients. Giving their drivers a ‘one stop shop’ for all their driving requirements. From accidents, to glass repairs, to driving licence validations to specialist insurance advise.
Communication, newsletters, mailshots
FCA can send communications on behalf of clients to their drivers through newsletters, mailshots, text messages and alerts. This allows communication direct from HR, Company Vehicles departments and Insurance through a mutual medium.
Bespoke software and consultation
Software solutions tailored to client exact requirements, by the FCA in house software development team. Specialists in vehicle ordering systems and integration into production systems, client specific portals and a variety of other useful web applications.